Sales and Customer service Program Series

S.no	Code	Training Module- Learning Objective	Duration
1	SLA-SCS-001	Basic selling skills- PERSPECTIVE TO SELLING, GETTING STARTED.	2-3 Days
2	SLA-SCS-002	Advanced Strategy for Major Sales-SPIN-SPANCO.	2 -3 days
3	SLA-SCS-003	Key Account Management- Consultative professional selling.	2 Days
4	SLA-SCS-004	WIN-WIN Negotiation skill- Art of getting what you want.	2-3 Days
5	SLA-SCS-005	Effective Sales Management Training for senior Level Audience.	3 Days
6	SLA-SCS-007	Effective Channel management-Part-1-Basics of Channel management.	3 Days
8	SLA-SCS-008	Effective Channel management-Advanced Course-part-2.	2 Days
9	SLA-SCS-009	Distributor sales person- Field Sales person Training.	2 days
10	SLA-SCS-010	Collection Executive Training.	1-2 Days
11	SLA-SCS-011	Tele-Selling- Effective Sales processes in Tele-calling.	2 Days
12	SLA-SCS-012	Customer Service Orientation Training: Customer Care.	1-2 Days
13	SLA-SCS-013	Customer Service Orientation-Customer Interaction Processes.	1-2 Days
14	SLA-SCS-014	Customer Service Orientation-Effective Customer Service.	1-2 days
15	SLA-SCS-015	Customer Service Orientation- Complaint Handling skills and techniques.	1-2 Days
16	SLA-SCS-016	Customer service Orientation- Customer Need-Sales Process.	1-2 days
17	SLA-SCS-017	Customer Relationship Management	1-2 Days
18	SLA-SCS-018	Internal Customer Orientation- interrelated organizational relationship	1-2 days
19	SLA-SCS-019	Tele-Service Skills- effective Tele interaction skills.	2 days
20	SLA-SCS-020	Complaint and Irate Customer Handling